Privacy policy – Sylphidya_Lunéa

Last updated: 22 August 2025

1. Data controller

The personal data controller is: Sylphidya_Lunéa – France
Contact: sylphidya@gmail.com

2. Data collected

We only collect the data necessary for the proper processing of your orders and the management of our relationship with you:

• First and last name

• Delivery address

• Email address

• Phone number

These data are collected during:

• Placing an order via the form provided for this purpose

• Subscription to the newsletter

3. Purposes and legal basis of the processing

The personal data collected is used to:

• Prepare and ship your orders

• Manage your customer account

• Send you information about our products (newsletter)

Legal basis for processing:

• The execution of a contract (order)

• Consent (newsletter)

4. Data sharing

Your data is shared only with the service providers essential for the execution of your order, notably:
The carrier, who receives your first name, last name and delivery address for the shipment of the package.
No data is sold or passed on to third parties for commercial purposes.

5. Cookies

Our site does not use cookies for tracking, statistics or marketing purposes.

6. Data retention period

Your data is retained:
For the entire duration of the business relationship.
And up to 3 years after the last contact (order or interaction), unless a longer period is required by law (e.g. accounting obligations).

7. Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Access to your personal data

• Rectification of your information

• Deletion of your data

• Opposition or limitation of processing in certain cases

You can modify or delete your data directly from your client area. For any other request, contact us at the following address: sylphidya@gmail.com

8. Use by minors

Minors must obtain prior authorization from their parents or legal representatives to place an order. The seller is not liable for purchases made by minors without parental consent.